Frequently Asked Questions

We specialize in repairing UPVC windows and doors, aluminium windows and doors, and composite doors. Unfortunately, we do not offer repairs for wooden windows or doors. 

We are based in the town of Buckfastleigh, so are ideally situated to serve South Devon towns and villages between Exeter and Plymouth, from South Dartmoor to Torquay. We offer our services in areas such as:

• Ivybridge
• Totnes and Dartington
• Newton Abbot and Kingsteignton
• Ashburton
• Buckfastleigh
• Bovey Tracey
• Chudleigh
• South Brent
• Modbury

We offer a 12-month guarantee on all repair parts. If a replacement part fails within 12 months of being fitted, we will replace it without any argument. Additionally, glass unit replacements come with a 10-year guarantee. 

We have found that most windows and doors require simple repairs rather than complete replacements. We provide a free no obligation assessment service to determine what is required to make your window or door fully functional again. After being fully informed, you can then decide what you feel is the best course of action.

Repairing and maintaining your windows and doors can significantly improve their energy efficiency, reducing heat loss and lowering your energy bills. We provide advice on the best solutions for your home. Common problems we encounter and repair are:

• Blown, inefficient double glazed units
• Broken hinges or mechanisms causing gaps
• Perished seals causing air leaks
• Poorly adjusted hinges 

All these problems can be rectified.

 We require payment upon completion of the work via credit or debit card, cash or cheque. 

For businesses, we require payment via bank transfer within 14 days.

You can schedule a service appointment by contacting us on the Contact Us page,.

Via email at info@guaranteedwindowrepairs.co.uk 

Via text or WhatsApp or Mobile on 07928818031, 

By calling us on 01364 716127. 

We will arrange a convenient time to visit your property and diagnose the problem. 

Absolutely, we have undergone comprehensive training at the Window and Door repair Academy in Kent. We are fully insured to carry out repairs on your windows and doors, ensuring you receive professional and reliable service every time.

We strive to respond to all service requests promptly. Typically, we can schedule an appointment within a few days, depending on our availability and the urgency of the repair.

We strive to work efficiently and respectfully in your home. We take all necessary precautions to ensure your furnishings and decorations are not damaged during repairs, and the area is left clean and tidy after we leave.

Yes, we offer maintenance plans that include regular inspections and minor repairs to keep your windows and doors in optimal condition. This helps prevent major issues and extend the lifespan of your installations. Please visit our Maintenance Plans page for more information.

Repairing windows and doors, rather than replacing them, is the ultimate in sustainability. Every year millions of windows and doors are needlessly replaced when simple repairs would extend their lifespan dramatically.  Our repair services aim to save your existing windows and doors, reducing the need for unnecessary waste.

Repairs also dramatically improve your homes energy efficiency, compounding the benefits.

Please clear the area around the windows and doors needing attention prior to our arrival. This will allow us to access the work area easily and complete the repairs promptly, ensuring a smooth and efficient repair process. Please also have in mind all of the windows and doors which require repair, as this reduces the need for multiple visits, allowing us to keep our services as cost-effective for you as possible. 

Customer satisfaction is our top priority. If you have any concerns or issues with our service, please contact us. We will address your concerns promptly and work to resolve any issues to your satisfaction.

We occasionally offer discounts and promotions for our services. Please check our Facebook and Instagram accounts for information on any current offers.

If you are looking for high-quality, reliable window and door repair services and value energy efficiency and long-term savings, our services are an excellent choice. We cater to discerning customers who appreciate the benefits of professional repairs and maintenance.

We use high-quality materials and are dedicated to ensuring the durability and effectiveness of our repairs. Our commitment to quality is backed by our comprehensive guarantees.